Question 1

1. What is a Remote Online Notary (RON)?

Accepted Answer

A Remote Online Notary (RON) allows you to complete a notarization remotely using secure audio-video technology. Instead of meeting with a notary in person, you appear before the notary online, complete the required identity verification, sign your document electronically, and receive your notarized document electronically.

Question 2

2. Is Remote Online Notarization legal?

Accepted Answer

Yes. Remote Online Notarization (RON) is legal in New York. New York law authorizes registered electronic notaries to perform electronic notarial acts using secure audio-video communication technology. For a New York electronic notarization, the notary must be physically located in New York at the time of the notarization, while the signer may be located elsewhere, subject to applicable New York requirements.

Question 3

3. What documents can be notarized?

Accepted Answer

Many types of documents may be eligible for remote online notarization, including affidavits, acknowledgments, powers of attorney, business documents, real estate-related documents, and other documents requiring notarization.Not every document is eligible for electronic or remote notarization. If you are unsure whether your document qualifies, please contact us before scheduling your appointment.

Question 4

4. What identification is required?

Accepted Answer

You will need an acceptable form of identification and must complete the identity-verification process required for a remote notarization. Depending on the circumstances, the verification process may include credential analysis and identity proofing through the electronic notary platform. Your notary will provide instructions before or during your appointment so you know what is required.

Question 5

5. How long does an appointment take?

Accepted Answer

Most appointments can be completed in approximately 15–30 minutes, depending on the number of documents, number of signers, and the identity-verification process.We recommend allowing additional time so your appointment can be completed comfortably and without rushing.

Question 6

6. Can I use my phone or tablet?

Accepted Answer

For the best experience, we recommend using a computer or laptop with a reliable internet connection, camera, and microphone.Depending on the notarization platform being used, a smartphone or tablet may also be supported. You will receive instructions before your appointment.

Question 7

7. Can multiple people sign during one session?

Accepted Answer

Yes. Multiple signers may participate in the same remote notarization session when permitted by the document and applicable notarization requirements.Each signer must personally appear before the notary and complete the required identity-verification process.

Question 8

8. Will I receive my documents immediately?

Accepted Answer

In most cases, your electronically notarized documents can be provided to you electronically after the notarization has been completed.The exact timing may vary depending on the document, signing process, and any additional services requested.

Question 9

9. Is my information secure?

Accepted Answer

Protecting your privacy and documents is important to us. Remote notarizations are performed using secure communication technology designed to protect the integrity of the notarization process.New York requires electronic notaries to maintain an audio-video recording of remote electronic notarizations for at least 10 years, along with required notarial records.

Question 10

10. What payment methods do you accept?

Accepted Answer

Payment details and any applicable fees will be communicated to you before your appointment. Please contact us if you have questions about pricing or payment options.

Question 11

11. What if I miss my appointment?

Accepted Answer

If you miss your scheduled appointment, please contact us as soon as possible to discuss rescheduling.Appointments may be subject to our cancellation and rescheduling policy. Any applicable rescheduling fees will be communicated to you before your new appointment is confirmed.

Question 12

12. Do you work directly with title and escrow companies?

Accepted Answer

Yes. Kristina Margo Notary Services works directly with title, escrow, lenders, attorneys, and other real estate professionals to provide professional Remote Online Notary and loan signing support for eligible transactions.

KRISTINA MARGO

NOTARY SERVICES

Frequently Asked Questions